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You can’t really have a conversation about organisational success without talking about employee engagement. It’s been the hub of conversation for the past few years – and rightfully so. Businesses with engaged employees have a lot to show for it – from higher levels of productivity to lower turnover rates, all the way to higher customer ratings.

Did you know that the sales team at a large company generally makes up an average of 30 percent of the office? For smaller companies, sales reps make up 40 to 50 percent of the total office, according to talent acquisition software company Ideal.