Read the latest from the Leading Edge blog

3 Global business trends you need to be aware of in 2019

blog-clock Jan 18, 2019 12:28:07 PM
2019 Business Trends 2

 Another year is done and dusted. It’s time to reflect on the wins and losses for this year, and at the same time, plan for the next year.

As we all know, the business world is really dynamic and new trends emerge every year.

Whether it’s technology, human resources, sales, marketing, or finance - a business owner needs to be aware of the future of the business landscape.

So without further ado, let’s get down to the nitty gritty, shall we?

Drum roll, please…

Here are the top 3 global business trends for 2019.

Read More

Topics: Company News, Business growth, Sales technology, Recruitment, Customer service, Workplace culture, Sales talent, Marketing

Generating sales through outstanding customer service

blog-clock Jun 28, 2018 1:36:17 PM
Good-customer-service-translates-into-better-sales-_752_6047549_0_14102413_1000

There is no understating how important your customers are to your business success. Your relationships with them are what build the foundation for continued growth. It makes sense then that customer service has a whole lot to do with driving sales. Yet a lot of businesses fail to recognise the link between exceptional service and profitability.

Read More

Topics: Sales Strategy, Customer service

Caring for your customer relationships

blog-clock Jun 25, 2018 4:27:55 PM
Creating-a-good-customer-experience-is-a-lot-like-caring-for-a-romantic-relationship-_752_6045261_0_14103107_1000

Customer experience drives everything businesses do – and it all boils down to forming deep connections between people and brands. In fact, a good customer relationship is not much different than a romantic one. Your customers want your attention, they want you to remember the little things and they want your continued support.

Read More

Topics: Customer service

All posts

Subscribe for updates
© 2018. Leading Edge owns all copyright and all other intellectual property rights in this site. Everything on this site is copyrighted unless otherwise noted, and may not be reproduced or appropriated in any manner without the written permission of the respective owner(s).